Terms of Service

Last Updated: April 2026

These Terms of Service ("Terms") govern your access to and use of the podmemo mobile application (the "Service"), operated by podmemo ("we," "us," or "our"). By creating an account or using the Service, you agree to be bound by these Terms.

1. Eligibility

You must be at least 13 years old to use the Service. By creating an account, you represent that you meet this age requirement.

2. Account Registration

You must create an account to use the Service. You agree to provide accurate and complete information, keep your login credentials secure, and notify us promptly of any unauthorized access to your account. You are responsible for all activity under your account.

3. Description of the Service

podmemo is an iOS application that generates AI-powered summaries of YouTube podcast episodes. The Service processes publicly available YouTube content through third-party AI models (including Google Gemini and OpenAI) to produce narrative summaries, key moments with timestamps, and related features. podmemo does not host or redistribute video content — it provides original AI-generated summaries and links to the original YouTube videos.

The Service includes features such as a curated episode feed, AI-generated summaries and key moments, an "Ask Me" conversational feature for episode-specific questions, channel discovery and search, and episode bookmarking.

podmemo is an independent product and is not affiliated with, endorsed by, sponsored by, or partnered with YouTube, Google, OpenAI, or any podcast creator. All third-party trademarks are the property of their respective owners and are used for identification purposes only.

4. Subscription Plans and Pricing

Plans

The Service offers the following tiers:

Billing

Paid subscriptions are billed monthly through Apple's App Store. Your subscription automatically renews each month unless cancelled. By subscribing, you authorize recurring charges to your payment method on file.

Free Trial

New subscribers may be eligible for a 7-day free trial. Your free trial will automatically convert to a paid subscription unless you cancel at least 24 hours before the trial ends. Your subscription will automatically renew at the end of each billing period unless you cancel at least 24 hours before the current period ends.

Pricing Changes

We reserve the right to change pricing at any time. We will provide existing subscribers with notice before pricing changes take effect.

5. Cancellation and Refund Policy

You may cancel your subscription at any time through your Apple ID account settings. Upon cancellation, you retain access to paid features until the end of your current billing period. After your billing period ends, your account reverts to the Free plan. Your saved episodes are preserved.

Refunds are handled by Apple in accordance with their refund policies. If you believe you were charged in error, contact Apple Support or reach us at support@askagora.ai.

6. Acceptable Use Policy

You agree not to use the Service to:

We reserve the right to suspend or terminate your account for violations of these terms.

7. User Content and Data

Your Data

You retain ownership of any content you submit. By using the Service, you grant us a license to process your content solely for the purpose of providing the Service, including sending your inputs to third-party AI providers to generate responses.

AI-Generated Content

AI-generated content is produced by third-party AI models and are provided "as is." AI-generated content may contain errors, inaccuracies, or outdated information. You should independently verify any AI-generated content before relying on it. We do not guarantee the accuracy or completeness of any AI-generated summary.

YouTube Content

podmemo processes publicly available YouTube content. All original video content remains the property of its respective creators. podmemo does not host, store, or redistribute video or audio content. Summaries are original AI-generated works derived from publicly available transcripts.

8. Service Availability

We strive to maintain high availability but do not guarantee uninterrupted service. The Service may be unavailable due to maintenance, third-party API outages, or technical issues. AI model availability may change without notice. We reserve the right to modify, update, or discontinue features at any time.

9. Third-Party Services

The Service relies on third-party providers including Google (Gemini AI, YouTube Data API), OpenAI (GPT models), Apple (App Store, StoreKit), and Firebase (infrastructure). We do not control these services and are not responsible for their availability or performance.

10. Intellectual Property

The Service, including its design, features, code, and branding, is owned by podmemo and protected by intellectual property laws. The "podmemo." name and logo are trademarks of podmemo.

11. Privacy

Your use of the Service is governed by our Privacy Policy, which describes how we collect, use, and protect your information.

12. Disclaimer of Warranties

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

AI-GENERATED SUMMARIES ARE NOT A SUBSTITUTE FOR WATCHING THE ORIGINAL CONTENT. WE DO NOT WARRANT THAT SUMMARIES WILL BE ACCURATE, COMPLETE, OR FREE FROM BIAS.

13. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, PODMEMO SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES ARISING OUT OF YOUR USE OF THE SERVICE.

OUR TOTAL LIABILITY FOR ANY CLAIM SHALL NOT EXCEED THE AMOUNT YOU PAID TO US IN THE 12 MONTHS PRECEDING THE CLAIM, OR $100 CAD, WHICHEVER IS GREATER.

14. Indemnification

You agree to indemnify and hold harmless podmemo from any claims, damages, or expenses arising from your use of the Service or your violation of these Terms.

15. Account Deletion

You may delete your account at any time through the Settings page. Account deletion is permanent and irreversible. All your data, including subscriptions, saved episodes, conversation history, and account information will be permanently deleted.

16. Inactive Accounts

We reserve the right to terminate accounts that have been inactive for over one year and do not have an active paid subscription.

17. Dispute Resolution

These Terms are governed by the laws of the Province of Ontario and the federal laws of Canada applicable therein. Before initiating formal proceedings, you agree to contact us at support@askagora.ai and attempt to resolve the dispute informally for at least thirty (30) days.

18. Changes to These Terms

We may update these Terms at any time. We will notify you of material changes through the Service or via email. Your continued use of the Service after such notice constitutes acceptance of the updated Terms.

19. Contact Us

If you have questions about these Terms, contact us at:

Email: support@askagora.ai